A domino is a small rectangular wood or plastic block, normally twice as long as it is wide, with a line in the middle to divide it visually into two square ends, each end bearing a number of dots resembling those on dice. The values of each end are called the pips; a domino may have any value from six to none or blank. A set of dominoes consists of 28 tiles (also known as bones, cards, men, pieces or tiles). The most common game involves scoring points by laying the dominoes end to end. The exposed ends must match: one’s touching one’s, two’s touching two’s and so on. When a player’s dominoes are out of play, he counts the total number of dots and wins a hand.
Dominos are also a model of how tiny changes can have big effects. This concept is often referred to as the domino effect, where small events trigger larger ones. For example, a writer can use a domino effect in his novel by writing scenes that logically lead to the next scene. This makes sure the story progresses as it should.
One of the most important aspects of a domino effect is that there must be inertia to hold the first dominoes in place. It only takes a tiny nudge to take the first domino past its tipping point. Once that happens, gravity quickly takes over and pulls it down. That initial domino’s potential energy is converted to kinetic energy, which in turn pushes the next domino over. The chain reaction continues until all the dominoes have fallen.
A company can have a domino effect by listening to its customers and implementing changes based on that feedback. This is the case with Domino’s Pizza, which was recently featured on an episode of Undercover Boss. The CEO of Domino’s Pizza goes undercover at several of the company’s restaurants and delivery services to see how well the employees are performing.
The results of his visit show that Domino’s has been implementing many of the things that its customers have requested. For instance, the company has begun allowing its customers to order through text messaging and the Amazon Echo. It has also changed its delivery car fleet and improved its website. These changes will have a huge impact on the company’s bottom line.
Domino’s has also focused on improving its culture. It has promoted a culture of transparency and communication among its employees. This has led to a more relaxed dress code and a system of employee recognition and awards. It has even encouraged its employees to speak up when they see something that doesn’t seem right.
This kind of culture has resulted in a high level of customer satisfaction. The company has won numerous awards for its customer service, including the top spot in the Detroit Free Press’ Top Workplaces survey. In addition, it has a reputation for innovation, as evidenced by its recent move to allow customers to order through a mobile app or online.